Blogging Up The Works

Thursday, August 31, 2006

Satisfaction Guaranteed

It's taken 15 months, dozens of letters, loads of phone calls and eventually the issuing of County Court proceedings against them, but today, Marjs' insurance company decided they would pay her claim, in full, in cash and not make her accept vouchers.

I knew they would in the end. Who wants to be the company that has that practice tested at law and then discover that all claims have to be settled as cash rtaher than with vouchers that save the insurance companies 20% or so.


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